Currently, the BD Order Status Portal allows users to:
Conduct a quick search, view order status, access carrier track & trace and download packing lists
Digitally submit customer care queries
To access the BD Order Status Portal, please use an internet browser such as Chrome or Edge. Not all BD Portals are compatible with Internet Explorer.
To request a copy of your invoice, please submit an online Order Inquiry through our BD Order Status Portal https://bd.com/CustomerPortalEMEA. Ensure you have the Order Number and Shipping zip code to enable the search.
If you are unable to find the order number, please use the Contact Us section of this website or contact your local representative.
Product Inquiry FAQs
The e-IFU website https://eifu.bd.com/ provides you with electronic Instructions For Use (eIFU) to ensure correct usage of our products.
The quality-related certificates can be found on our Quality website https://regdocs.bd.com/regdocs/ . Ensure you have the BD Catalog Number and BD Lot Number/BD Serial Number to enable the search.
Not all Quality Certificates are available online. If you are unable to retrieve a particular Quality Certificate, please use the Contact Us section of this website or contact your local representative.
The activated hyperlink may be to a third-party website. Clicking on the link may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave this website, we encourage you to read the privacy notice of every website you visit.
Where the website is managed by another BD company, please note that it may be governed by different laws and policies, and may feature products and services that are not available locally. Please contact your local BD representative if you have any questions or should you require further support.