Order Status

Welcome to BD's Order Tracking website - the gateway for you to view your BD Sales Orders and trace their delivery. This information is available for you to access 24 hours a day, 7 days a week for products from BD Preanalytical Systems, BD Medical Surgical Systems, BD Diabetes Care, BD Diagnostic Systems and BD Biosciences.

To gain access to this website, you must be an active trading partner acquiring products directly from BD and you will need to log into the site.

To get started and gain access to online order tracking:

Once in the site, your BD Sales Orders can be searched for by purchase order number, by sales order number or by product, which then link to the Delivery Documentation, including the carrier website, if it is available. Copies of the Sales Order’s invoice can also be requested.

If you purchase BD product through an authorized BD distributor, please contact your distributor or BD sales consultant.

You can also view Diagnostic Systems product availability.

Should you need additional assistance, please feel free to contact the US Customer Service Support team.

For Diagnostic Systems call 800-675-0908
For Medical Surgical Systems, Diabetes Care, call 800-237-2762